Service and Repair Department


SewTech is an authorized warranty center for Brother Sewing Machine Company, Juki Sewing Machines and Tin Lizzie Longarm Quilting machines.  Repairs and service is offered on all makes and models of sewing machines, sergers, embroidery machines and longarm quilting machines.  

Repairs are scheduled as they come into the store.  Feel free to call ahead, but appointments are not necessary or offered.
SewTech Service Fees
Bench Fee:                                        $25.00    non-refundable – applied toward charges
Basic Cleaning:
            Sewing Machine……….         $79.00
            Serger…………………             $79.00
            Embroidery Machine...           $79.00
            Embroidery Unit……               $39.00
Labor Fees                                      $50.00/hour (minimum half hour $25)
 
A “basic cleaning” includes;
            1.     Removal of all covers.
            2.     Physically clean all gears and moving parts of lint (not just blowing out)
   3.           Lube all moving parts with grease & oil
   4.           Reassemble machine and sew out to check basic stitches and tension
 
Any adjustment(s) to be made (tensions, needle position, timing, etc.) will be charged the actual time based on an hourly rate. You will be called in advance of any adjustment requiring more than 30 minutes of labor (more than $25).
 
MACHINES MUST BE PICKED UP WITHIN 30 DAYS AFTER SERVICE IS COMPLETED UNLESS OTHER ARRANGEMENTS HAVE BEEN MADE.
If you would like to prepare a service document to leave with your machine, please download a form (in the Document Library below) to print out and fill out!  Please make note of what we need and don't need!  Thanks, Lisa M.

Document Library

NameDescription
DocumentService FormSewTech Service Form